I think I have figured out most of the team’s issues at work. It is a schedule/duties issue. A lot of the scheduling is inherited from the previous manager. I talked to the director and the team to discuss the schedule. It looks like everyone can come in earlier. If this is the case, I can change the duties around to include first replies in the morning. This will help out the team immensely. We will start off at 30 minutes and see how it goes.

After work I worked on the kids passports. The post office was very helpful and got everything checked and mailed it off. Super convenient. On the way home I got my passport photo taken for my renewal. I just need to mail mine off. By the time we go home I had dinner then went to bed.

🌧️ 49°F – 43°F 🙂 | Seattle 

I stayed home and just relaxed. We watched Tampa Bay lose to Detroit. For dinner we made Tacos and played games afterwards. I am rested and ready for this work week.

🌧️ 45°F – 41°F 🙂 | Seattle 

Went shopping for clothes and picked up some items. I am going away from casual comfy to a classic more dressed up look. Slowly building up my wardrobe and pulling out my old cloths. For my workdays I and going for business casual and work from home will be a simple waffle Henley shirt and jeans. Luckily a lot of stores like Macy, JC Penney and Nordstrom’s are currently having clearance sales to get rid of all the winter clothes to make room for Spring and Summer. It was a long day but got what I needed.

I stayed up to watch Once Upon a Time in Hollywood. I enjoyed the movie. A bit long for me, I prefer movies in the two hour range.

☁️ 44°F – 38°F 🙂 | Seattle 

Fast day at work. I worked with people and started to create spreadsheets so I can keep an eye on the progress of the team internationally.

I worked around the house and even started to exercise today. It wasn’t much but it was a start. I just need to make it a habit and I will be good. The weather warmed up so I don’t have run water every once and awhile, so my pipes don’t freeze. The kitchen did freeze over earlier last weekend and had to warm it up with a blow drier to get the water to flow.

I don’t have too much planned this weekend. Going clothes shopping to get a new white office shirt and a light sweater for the office. I have been removing my old clothes that I no longer wear.

☁️ 36°F – 32°F 😐 | Seattle 

Crazy day at work. The director was hammering on every detail on why an agent and team is not performing as they should. I looked at the numbers and all my agents except for one isn’t doing well. To help the agent I am going to sit with him in his cube and watch his process of completing tickets. We are going to seriously be working with him throughout the week to push him to the next level. For as many years he has been with the company (more than I have), he should be outperforming everyone. He wants to improve; he isn’t lazy and works with clients very well. It’s just a lot of little things that need to be addressed. Time management is the biggest. Tomorrow we will go through his work and see if we can find things that are contributing to his low performance. I know he can do better. He hasn’t had a pay raise for a few years. I want him to get a substantial pay increase in this year’s assessment. We both have very similar disabilities like ADHD. I found a way to stay focused on my tasks and remove any distractions. For me it came down to discipline, planning, goals, and routine. 

🌨️ 35°F – 32°F 😐 | Seattle 

Me and my son went back to the mall for a walk in the morning. We were going to purchase some Pokémon cards but the particular ones he wanted were sold out. We just ordered them from Amazon and got them later that day. We headed back home and picked up the girls and went to Round One to play some crane games. We went through a lot of money in no time. Next time we go I am not playing crane games. They are expensive and very hard to win. I could have played for over an hour with the money I spent on them. We headed home and watched a movie that I fell asleep watching. I don’t remember what movie we watched. I played Janga with my daughter before bedtime.

🌤️ 30°F – 16°F 🥱 | Seattle