I had the house to myself this morning. No work but the kids had to go to school. So, I just vegged out and did nothing. After lunch I took a nap on the couch. It rained much of the day, so I just wrote down my plans for next year for work. I have a lot of ideas and just need to implement them. I have already got started on some and need to improve on how I am doing them.  Next week I will be working for 3 days and hopefully get the Wiki Completed and the new Personal Agent training format done. These are the two big areas that need to be built. Without it the rest will not work.

I want my team to succeed this year, the issue is not only training for a specific subject but how they are handling the issues. Time management, process, procedures, and use of tools.

 🌧️ 46°F – 35°F 🙂 | Seattle 

I finally got my weekly 1 on 1 at work underway with the new system. It did reduce the time of the meetings by half. I’m still organizing them better. Other than that, it was a normal Monday. After work I spent time with the kids and watched the new episode of Bob’s Burgers. It’s a great show to watch. It always makes me laugh. Before bedtime my son and I did some journal writing. He is having issues with school writing, and I think writing everyday will help him. His handwriting has improved. I am critical of good spelling. At his age he shouldn’t be getting any letter backwards or just sloppy writing. I requested him to take his time writing so each letter is legible. The hardest part is for him to think of what to write about. I understand his predicament. I had the same issue at his age. We think of what we did that day and what was fun or funny. After that he has a few ideas to write about and off he goes.

I can’t wait for Wednesday to give the agents the presents I bought. I really put a lot of my attention into it.

 🌧️ 46°F – 38°F 🙂 | Seattle 

I woke up at my early time and went shopping for ingredients for the holiday pastries.  I hung out with my son talking about games and Pokémon cartoons. I went back to bed to get more rest. In the afternoon we made Gingerbread House and decorated them with an assortment of candies. In the evening we headed to the Harry Potter Experience in Bellevue. It was a bit pricey but the one-hour experience was fun. We all had fun. My wife loves Harry Potter and enjoyed it a lot.

I went to bed late so hopefully I will get enough rest for tomorrow.

 🌤️ 47°F – 40°F 🙂 | Seattle 

 I spent the day shopping for the holiday season this morning. Once home I took a small break and went outside to break down the wood pile so I could start having fires after work and enjoy the evening outside. Once I have burnt the pile of wood, I am going to clear the area where the woodpile was and make a tree house for the kids. Something off the ground like a fire lookout.  So far, I have 2/3 of the wood pile ready for burning.
 

In the evening I went with my wife to her holiday work party in Downtown Seattle. It was a nice affair. Everyone was pleasant and intoxicated. A very joyous event.

 🌤️ 46°F – 38°F 🙂 | Seattle

Another busy day at work. I feel good about everything that is being accomplished. I am so glad the weekend is almost here. I’m going to have a fire tonight in the fire pit and just read a book and brainstorm the framework for the SOP site I am building for work.

 ⛅ 51°F – 41°F 🙂 | Seattle 

The day passed in the blink of an eye. I accomplished a lot. I washed everything by 9 am and work was busy. Before I knew it, I was getting ready for bed.

I am glad I accomplished so much today; it will make tomorrow easier.

 ☁️ 40°F – 33°F 🙂 | Seattle 

 Fun and busy day. I have meetings, training, presentation, and birthday cake. Every month at work we have a cake for everyone who was born in the month. It’s very corporate, but it is a kind jester. I am responsible for getting the cake. 

We get more upset customers during the holiday season. The pressure of the season gets to people and they have to take it out on someone else. We get calls were people want to talk to you on the phone to resolve an issue that has already been resolved or talk to a manager about how they were treated 4 years ago. This is not a joke this happened the other day. He just complained about everything and then wanted to talk to the manager’s manager. He didn’t make much sense, just going on and on with the poor service he had received 4 years ago. Nothing specific, just random general complaints. Things that weren’t even specific to what we do here.

It didn’t affect me, I wasn’t upset, just felt sorry for this man. When I was younger, I used to work in a grocery store and had to help people like this on a daily basis. It mostly happens during December. They seem lonely and just need someone to talk to or want attention. Not a great way to do so.  Whenever I saw them in the parking lot or at the store another day, I would always say “Good morning” or how is it going. Just chat for a minute or two. It was the world to them. It was typically their spouse had died and the children were living out of state. Just lonesome.

If you see anyone sitting by themselves, a smile and a simple pleasantry might make someone’s day.

 🌧️ 46°F – 32°F 🙂 | Seattle