I went for a morning walk in the mall after shopping at the grocery store. I spent most of the time in the kitchen cooking and preparing fillings for our Christmas Perogies. Before bed I realized that I didn’t sauté the onions. I will need to do it first thing in the morning. When I wasn’t in the kitchen, I spent time washing towels and cleaning around the house. I was hoping for snow today, but it never came. Before bedtime, I read with the kids and even purchased some new books. We just stayed home today.
I started the morning very tired. I slept for 5 1/2 hours and felt it. I spent the day helping the new agent. He is progressively doing better and resolving harder issues. The group is doing well and will be talking to the director to see if I can get authorization to give overtime to the agent that volunteers to stay later to resolve more tickets.
Since I have been working at the company, I never received a holiday gift. At previous companies my best managers would get use gifts. They were small but thoughtful gifts. So, I thought I would do the same. Each present is specific to each employee. I spent 30 dollars on each person. I didn’t want to purchase gift cards and just handed them out. I wanted it to be personal to why they liked or needed it.
I went shopping with my daughter to help her pick Christmas gifts at the local mall. It was nice spending time with her, just me and her without the rest of the family. We walked around talking about anything she wanted, without being interrupted by her sibling or mom. I like to just listen, so they can fully articulate what they are trying to convey. Most of the time they will be interrupted to complete what they are trying to say. I don’t like it when that happens. Let the person finish speaking. It is rude not to.
I am learning a lot at work. I am now responsible for all the Team leads in my group across the globe. Tonight was the company’s Christmas Party and was held at Dave & Buster’s. The food was okay, but everyone had a lot of fun, including my family. The kids were running around playing games and collecting tickets to cash in for prizes. I stayed up late and will be getting less than 6 hours of sleep. It was worth it.
Another hectic workday. Afterwork, I took the family to go watch The Marvels in a theater. I liked the movie. I typically don’t like Marvel movies. I stopped watching them years ago. They were either too long or predictable. I just got bored with the whole universe years ago. This movie was different, it was fun. The musical scene was delightful. At first, I thought it was a Fanfiction from Ms Marvel or a dream of her’s. It was just a fun movie to watch. It made my week.
There was an accident heading into work today. It took 30 minutes to arrive at work. Luckily, I left at 5 am and had plenty of time to get to work. It was heavy rain and the freeway had puddles covering it. With poor visibility and road traction it was inevitable.
Work was the same old thing. The meeting was like the one before it. We need to do the same things without a framework to put all the information. So, it goes now were. I am coming up with a framework for my team. It will be our home of all things, until they put up the new Wiki sometime next year.
Time seems to be going faster and faster. Days go by with a blur. I don’t feel like I am spending quality time with my family and my parents. I need to create experiences, go outside and do things, especially during the holiday season. It seems we spend too much time at home. I’m going to slash expenses and use that money to go out and have fun outside the house.
Another crazy day at work. My trainee had his first call with a customer. He was very nervous and did poorly as expected. Everyone does poorly on the first call. I helped him as much as I could. He seemed really rattled so I gave him the rest of the hour off to recuperate. Tomorrow he will need to do the full hour. After this week he will need to do 2 hours. This will allow him to be more comfortable with calls. It’s a skill he will need to learn. I remember my first call I took, I was scared and couldn’t answer his questions. But after a few calls, it got better and better. After two weeks, it was natural. It just takes time to get your voice and to be comfortable.
After work, at home, we decorated for Christmas. Tree is up and all decorated. The house is lit and windows adorned with decorations. It looks good. We all had allot of fun.
Me and my son woke up around 6 am and decided to purchase some donuts from Top Pot for breakfast. We wanted to surprise the girls when they wake up. We watched TV and played games for much of the morning. In the afternoon I worked on my bike fixing the breaks. New pads and recalibrated them resolved the issue. It is ready for my next trip up the mountain. It snowed a few inches over the weekend. Hopefully the weather is decent on Sunday for a bike ride.
Afterwards I did some house hold duties around the house.
Me and my son read together for a few hours then played games. The girls are both sick and spent time recovering.
Last night the power went out due to the high winds. We went on our normal early morning grocery shopping. Much more people at the store than normal. Afterwards we got gas and headed to the mall to look for some Christmas gifts. We found some gift and found out that the mall does an outdoor snow fall daily. Wasn’t sure what “snow” they were going to produce but we had to comeback later today to find out. The rest of the day we at home watching TV. I took a nap on the couch with two cats on my lap and legs. The purring was too much for me and I fell asleep. After dinner me and my son went to the mall to pick up his sister’s gift and to check out the snow fall. It was fun. The snow was just very small bubbles. It put a smile on our faces and ran around in it. Before bed we read together and called it a night.
Another hectic day at work. Just a lot of work to do. The rain was heavy and there were a few wind gusts. The kids had the day off at school and played games for most of the day. We planned this week’s breakfast and dinners so we could put together the grocery list for tomorrow’s shopping.
We played Out Foxed before we went to bed. It is a fun co-op game.
I had a long day. I started the day at 4 am to start washing the kids’ clothes. This allowed me to focus on work. We are experiencing a large workload right now and we are two people behind. Tomorrow the full team will be back to work. This will help a lot.
After work I started to help the kids with writing. They both are doing poorly at school in writing. Everything else they are doing quite well. So now we write together before we read. After dinner we played connect four and Uno. I finished all my household duties so tomorrow I can fully focus on work. I am planning to get up at 4 am and start work to catch up.
Life in the Pacific NW 